Nelumbo Website Privacy Policy
Nelumbo (“Nelumbo,” “we” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Nelumbo collects, uses, and shares the personal information we collect from visitors to our website (“Website”). By accessing or using our Website, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
- How We Collect and Use Information
We collect personal information from our Website visitors in order to provide you with a useful and efficient experience.
We collect information that you provide to us when you use our Website or communicate with us. For example, we may request your personal information (e.g., name, phone number and email) and your applicable business information when you get in touch with us for a free quote through our Website. We may also collect any communications that you exchange with us.
We use this information to operate, maintain, and provide to you the features and functionality of the Website and our services, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. Similarly, if you request information from us through an online contact form or if you email us, we collect the information you provide so that we can respond to you.
- How We Use Cookies and Other Tracking Technology To Collect Information.
We, and our third party partners, automatically collect certain types of usage information when you visit our Website, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information. We also collect information about the way you use our Website, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Website, whether you open emails or click the links contained in emails, and other actions you take on the Website. When you access our Website from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Website and to understand more about the demographics of our users. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
We use or may use the data collected through tracking technologies to: (a) provide custom, personalized content and information, including targeted content and advertising; (b) provide and monitor the effectiveness of our Website; (c) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (d) diagnose or fix technology problems; and (e) otherwise to plan for and enhance our Website.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Website, as some features and services on our Website may not work properly. Depending on your operating system, you may not be able to delete or block all cookies.
- How We Share Personal Information
We may share your personal information in the instances described below.
- We may share your personal information with third-party service providers or business partners who help us deliver or improve our service or who perform services on our behalf, such as identifying and serving targeted advertisements, sending postal mail, providing back-office services, or measuring site traffic.
- We may aggregate, or strip information of personally identifying characteristics, and then share that aggregated or anonymized information with third parties.
- We may share or disclose your personal information if we determine, in our sole discretion, that we are required to do so under applicable law or regulatory requirements, or if we reasonably believe disclosure is necessary to prevent harm or financial loss, or in connection with preventing fraud or illegal activity, and/or to enforce our Terms of Use.
- We may share with other companies and brands owned or controlled by Nelumbo, and other companies owned by or under common ownership as Nelumbo, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
- We reserve the right to transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this Privacy Policy.
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
- Control Over Your Information
Email Communications. From time to time, we may send you emails regarding updates to our website, products or services, notices about our organization, or information about products/services we offer that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related email communications.
- Third Party Tracking and Online Advertising
We do not currently, but may in the future, permit third party online advertising networks to collect, information about your use of our Website over time so that they may play or display ads that may be relevant to your interests on our Website as well as on other websites. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which collect information, click stream information, browser type, time and date you visited the site, and other information. This information is used to display targeted ads on or through our Website or on other websites. We or the online advertising networks use this information to make the advertisements you see online more relevant to your interests. As noted above, depending on your browser or mobile device, you may be able set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org/choices, and/or the DAA’s resources at www.aboutads.info/choices. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at info@nelumbo.io.
- Data Protection and Security
Data storage and transfer: Your information may be stored and processed in the United States or any other country in which Nelumbo or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which we or our parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
Keeping information safe: Nelumbo cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
- Links to Third-Party Websites
For your convenience, our Website may provide links to third-party websites or services that are not governed by this Privacy Policy. To the extent that any linked third-party websites or services you visit are not owned or controlled by Nelumbo, we are not responsible for those websites’ or services’ content or information practices. We encourage you to review the privacy policies of any site or service before providing any personal information.
- Children’s Privacy
Nelumbo’s Website is intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 13. If we learn that any personal information has been collected inadvertently from a child under 13, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 13, please contact us at info@nelumbo.io.
- Changes to Privacy Policy
We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will post changes on this page and indicate the “last modified” date at the bottom of this page. Please check back often for any updates. Your continued use of our Website after any change in this Privacy Policy will constitute your acceptance of such change.
- Contact Us
For additional inquiries about this Privacy Policy, please send us an email at info@nelumbo.io or contact us at:
26225 Eden Landing, Suite D
Hayward, CA 94545
This Privacy Policy was last modified on 11/3/2018.